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THIS REFUND POLICY IS A LEGALLY BINDING AGREEMENT MADE BY AND BETWEEN Ideas Networks Solutions S.A. ('WE' OR 'US') AND YOU, PERSONALLY AND, IF APPLICABLE, ON BEHALF OF THE ENTITY FOR WHOM YOU ARE USING THIS WEB SITE (COLLECTIVELY, 'YOU').
THIS REFUND POLICY GOVERNS YOUR USE OF THIS WEB SITE ('WEB SITE') AND THE SERVICES WE OFFER ON THE WEB SITE ('SERVICES'), SO PLEASE READ IT CAREFULLY. THIS POLICY DESCRIBES THE FINANCIAL RELATIONSHIP BETWEEN US AND YOU.
WE DO NOT GIVE REFUNDS IF YOU SIMPLY CHANGE YOUR MIND OR MAKE A WRONG DECISION REGARDING THE ORDERING OF TRANSLATION. KINDLY NOTE THAT ALL THE TRANSLATIONS ARE FULFILLED BY LIVE PERSONS WHOSE WORK MUST BE PAID. ANY ATTEMPT TO GET BACK FUNDS FOR THE ORDERED TRANSLATION WILL NOT MEET ANY UNDERSTANDING AND WELCOME FROM OUR SIDE.
HOWEVER, IN CASE YOU ORDER TRANSLATION FROM/TO THE LANGUAGE THAT IS NOT SUPPORTED BY THE SERVICE THE FUNDS WILL BE RETURNED TO YOUR ACCOUNT.
IN CASE YOU WISH TO CANCEL USING OUR SERVICE AND GET BACK THE REMAINING FUNDS KINDLY NOTE THAT THE REFUNDS ARE ISSUED TO THE TRANSACTIONS NOT OLDER THAN 6 (SIX) MONTHS AND CANNOT EXCEED THE REMAINING BALANCE. NO COMMISSION IS APPLIED.
SHOULD YOU REQUIRE RETURNING FUNDS BY BANK (WIRE) TRANSFER, KINDLY NOTE THAT ALL THE BANK COMMISSIONS ARE BEARED BY THE RECIPIENT (YOU).
ALL THE REFUND REQUESTS ARE BEING PROCESSED WITHIN 14 DAYS PERIOD.
IF YOU HAVE ANY QUERIES OR QUESTIONS ABOUT OUR REFUND POLICY, PLEASE CONTACT US.
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